We are seeking a highly experienced Sales Executive with over 10 years of expertise in sales, marketing, live chat, and customer support. The ideal candidate will possess exceptional communication skills and a proven track record in handling customer queries effectively.
Key Responsibilities:
- Communication: Demonstrate strong communication skills with the ability to persuade and convince clients. Maintain a polite, gentle demeanor and exhibit patience.
- Customer Support: Handle customer queries with exceptional listening skills and provide impactful, actionable solutions. Ensure high-quality resolution of customer issues.
- Sales & Marketing: Utilize extensive experience to achieve sales targets and contribute to marketing strategies.
- Technology & Tools: Proficient in using computers, with good typing speed and accuracy. Communicate effectively via phone, SMS, and email.
- Problem-Solving: Employ strong problem-solving skills to address and resolve customer issues quickly and efficiently.
- Documentation: Skilled in writing and documenting customer interactions with a focus on query resolution.
Requirements:
- Experience: Minimum of 10 years in sales, marketing, live chat, and customer support.
- Education: Bachelor’s degree or higher.
- Technical Skills: Good knowledge of computer operations and typing accuracy.
- Learning & Adaptability: Willingness to learn new technologies to enhance performance and deliver the best results.
- Communication: Excellent oral and written communication skills.
- Work Environment: Position based in the office, WORK FROM OFFICE.
- No freshers, please.
If you have a strong background in sales and customer support and are looking for an opportunity to apply your skills in a dynamic environment, we encourage you to apply!
Willing to learn candidate will get additional advantage from company and industrial experts.
If you feel that you fit to for this profile, you can e-mail us your resume with previous work portfolio at hr@webkrit.com with passport size photo and complete education details with date of birth.
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